Workshops / Courses
Leadership Communication
This is a one-day interactive environment where managers and supervisors practice developing oral, written and presentation skills. Managers leave the workshop with structured communication tools for providing employee feedback, conducting the performance appraisal, writing coaching/counseling reminders and making business presentations. Also, internet etiquette guidelines round out appropriate communication techniques.
Managers will learn:
- How to establish a communications framework
- How to conduct a performance improvement analysis
- How to conduct a coaching discussion
- Criteria for conducting a performance review
- How to give feedback
- How to develop concise communication
- How to reach goal congruence
- Internet/Intranet Etiquette
- Using job aids
- How to select the right communication too
