Conflict Resolution
Differences are healthy and necessary for personal and organizational growth – but only if they are worked through to resolution. We help our clients do that, and we help them view differences not merely as problems to be solved, but rather, as the steppingstones they are.
The easiest way to derail a project is to allow conflict in and amongst teams and individuals to go unresolved. That is why we use the Thomas-Kilmann Conflict Mode Instrument (TKI) in assisting our clients to understand how different conflict-handling styles affect interpersonal and group dynamics and for learning how to select the most appropriate style for a given situation. The TKI tool has been used successfully by businesses, educators, and organizational development professionals for over 30 years.
Benefits of the TKI tool:
- Offers a pragmatic, situational approach to conflict resolution
- Demonstrates how and when to use the five conflict-handling styles effectively
- Helps to initiate safe and productive dialogue to deal with conflict situations
